The below Terms and Conditions apply to all The Wheel Ewe sales, irrelevant of how the order was placed or payment is made.

Delivery

Most items kept in stock and sent out within 2-4 days, using DPD (with tracking)  for larger items or Royal Mail second class (without tracking), for smaller items.   We will keep you informed of the progress of your order.  

Delivery is free for all orders  within the UK

For next day delivery, an extra charge will be made, contact The Wheel Ewe for this. 

Overseas Delivery - please email me your requirements and I will let you know delivery cost.

Please be aware that Majacraft products are substantially handmade, bespoke, and the wheels are often made to order; therefore there may be a waiting time.  If this is the case, we will keep you informed.

 

Returns

Please inform us within 24hours of damaged good during delivery.

For items returned because of change of mind:-

- return postage will be paid by the purchaser

- refund will be made by The Wheel Ewe less 15% once the goods have been received in perfect condition, (the 15% covers the original delivery costs and transactions costs).

 

Payments

Payments by CREDIT CARD through Stripe, or using PayPal are both available at checkout time.  Please note we do not see or keep any credit card information.

I am also happy to receive cheques or BACS transfers.  Just email or call me.

 

Email:      ruth@thewheelewe.co.uk

Phone:   07900 633067

 

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